Echelon EX5S Review: Worth The Money

When I first set eyes on the Echelon EX5S, I was immediately struck by its sturdy build and sleek design. As someone who values both form and function, this bike seemed to hit all the right notes. However, the real test came when my wife and I started using it regularly. The comfort of the ride is undeniable, making our workouts enjoyable and effective. Unfortunately, we encountered some reliability issues with the classes and also had to change the pedals because they weren’t clipping. The background music often fails to play, videos freeze midway, and some Echelon classes don’t load at all. Considering the significant investment we made — both for the bike and the membership — this has been quite disappointing.

Despite these technical hiccups, the Echelon EX5S has shown great promise. I’m a heavy person, at nearly 180 lbs, and I’ve noticed the bike rocks slightly when my cadence exceeds 90. While this doesn’t majorly impact my workout, those focusing on speed over power might find it bothersome. The assembly process was another challenge. I am quite handy but still struggled a bit doing it alone. I’d recommend having an extra set of hands to help, as the main frame is particularly heavy. The variety of classes, though somewhat limited compared to Peloton for post-beginners like myself, remains motivating. With its quiet operation and sturdy build, this bike has the potential to be a fantastic home workout companion, provided the software issues are resolved.

How the Echelon EX5S Evolved From Older Models: My Insights

FeatureEchelon Sport-SEchelon EX3Echelon EX5S
ResistanceManual Magnetic ResistanceAutomatic+Manual ResistanceAutomatic+Manual Resistance
Display10″ HD rotating screenNone22″ HD rotating screen
Flywheel9 kgs – Front12.7 Kgs – Rear12.7 Kgs – Rear
Power SourceCorded ElectricCorded ElectricCorded Electric
Weight36 kg50 kg56 kg
MaterialAlloy SteelAlloy SteelAlloy Steel
ApplicationsEchelon (Peloton, Zwift and Kinomap via QZ)Echelon (Peloton, Zwift and Kinomap via QZ)Echelon (Peloton, Zwift and Kinomap via QZ)
Dimensions126 x 63 x 134 cm; 36 kg111 x 50.5 x 124 cm; 50 kg133 x 54 x 143 cm; 56 kg
Max Weight Recommendation300 lbs300 lbs300 lbs
Tablet HolderNoneNoneNone
Resistance Levels1-321-321-32
Adjustable SeatYesYesYes, with extra-large cushion
PedalsToe Cage PedalsToe Cage + SPD PedalsToe Cage + SPD Pedals
HandlebarsOnly Vertical AdjustmentOnly Vertical AdjustmentHorizontal + Vertical Adjustment
Port for Charging DevicesNoNoYes, two ports
Membership45 days free Echelon Premier Membership45 days free Echelon Premier Membership45 days free Echelon Premier Membership

The Echelon EX5S has truly come a long way from its predecessors, the EX3 and Sport-S Smart Connect bikes, significantly enhancing the indoor cycling experience with its innovative features and sleek design.

Building on the robust foundation of the EX3, the EX5S retains the reliable magnetic resistance mechanism and durable alloy steel frame but adds some impressive upgrades. The standout feature is its 22-inch HD rotating screen, a major improvement over the EX3’s basic device mount, offering a more immersive workout experience. It also boasts two power ports for charging your devices during workouts and an extra-large cushioned seat for enhanced comfort. Both the EX3 and EX5S offer 32 levels of silent manual and also automatic magnetic resistance.

When compared to the Echelon Sport-S, the EX5S steps up its game with superior design and performance features. While the Sport-S features a 10-inch touchscreen and adjustable toe cage pedals, the EX5S boasts a larger 22-inch rotating screen and fully adjustable toe cages + SPD pedals, ensuring a secure fit for gym and cycling shoes.

It’s also worth mentioning the Echelon EX5. Unlike the EX5S, the EX5 doesn’t come with a display monitor but features a tablet holder and Bluetooth connectivity. If you enjoy the Echelon app, I highly recommend the EX5S because it has a monitor that works with the Echelon app. However, if you’re a fan of the Peloton or Zwift apps and prefer using your own TV or tablet, the EX5 might be the better choice because without hacking the bike you can connect it with several cycling applications.

Echelon EX5S Alternatives: Peloton Original Bike & Joroto X4S Bike

While I genuinely enjoy my Echelon EX5S bike, I have to admit that the content on the Echelon app doesn’t quite measure up to what’s available on the Peloton app. In terms of monthly subscription costs, they’re about the same, but the quality of content, app interface, music selection, and instructors on Peloton are on another level. If you’re a Peloton fan and your budget allows it, I’d recommend going for the Peloton Bike+. If you’re looking for something more affordable, the Peloton Bike Original is still a fantastic choice. It offers top-notch quality. It’s worth noting that Peloton bikes generally have a superior build quality compared to the Echelon EX5S, but they also come with a higher price tag.

On the other hand, if you’re looking to save some money and still want a bike that can connect to online cycling applications like Zwift and Peloton, the Joroto X4S is a solid option. Its display monitor isn’t as advanced as those on the Echelon or Peloton bikes — it’s smaller and more basic — but it does come with Bluetooth connectivity and a tablet holder. The Joroto X4S offers decent quality at a more affordable price point which makes it a great choice if you’re on a tighter budget.

Echelon EX5S Exercise Bike Specification Chart

Echelon EX5S exercise bike specification chart
Specifications of the Echelon EX5S Exercise Bike: A Comprehensive Chart
Echelon EX5S SpecificationsDetails
Q-factor202 mm
PedalsDual-sided cage + spd pedals
Flywheel28 lbs
ResistanceMagnetic resistance
TransmissionPoly-v belt
Weight Capacity300 lbs
Height Capacity4’11” – 6’4”
Bike Weight124 lbs
Bike Dimensions52.36″ (L) × 21.25″ (W) × 56.29″ (H)
Monitor21.5” HD Touchscreen
ConnectivityWIFI and USB
ApplicationsEchelon Fit app
RPM TrackingYes
Watt TrackingYes
Power SourceCorded (not batteries)
Discovering the detailed specs of the Echelon EX5S, I found it’s an advanced exercise bike perfect for an immersive and effective workout experience.

With its powder-coated steel frame and four stabilizing points, the EX5s indoor bike feels rock solid. When I saw that Echelon rated its maximum weight capacity at 300 pounds, I didn’t have any reason to doubt it. This bike means business! It weighs about 124 pounds, which only adds to its stability and sturdiness.

The EX5s’s footprint measures 52.36 (L) × 21.25 (W) × 56.29 (H). Despite these dimensions, I found it pretty easy to find a spot for it in my home. I was a bit concerned at first since it has an unfoldable frame, but it turned out to fit perfectly in the corner of my living room. For height capacity, it’s recommended for riders between 4’11” and 6’4″. My wife and I fit nicely within this range, and we both feel comfortable and secure on the bike.

One thing to note, though, is that the EX5s doesn’t fold up, and you can’t store it vertically. If you’re looking for something that can be tucked away easily, you might want to consider a folding exercise bike. However, in my experience, folding bikes are cheaper but don’t offer the same efficiency or fun ride that you get with a spin bike like the EX5s. So, if space allows, I’d say go for the EX5s — you won’t regret it.

Echelon EX5S Display Monitor: My Take and Experience

Echelon EX5S display monitor review and experience
My Take on the Echelon EX5S Display Monitor: Functionality and User Experience

For us spinning enthusiasts, the monitor on a spin bike is a game-changer. Most of us won’t even consider a bike with poor monitor capabilities. That’s why I was thrilled to find that the Echelon EX5S passes the “monitor test” with flying colors. This bike features a massive 21.5″ HD screen that rivals those on Peloton and NordicTrack bikes. The screen tilts forward a full 180 degrees for easy viewing, although it doesn’t move side to side. Plus, there’s a handy 2.4-volt USB port for charging your devices while you ride.

One thing to note is that the EX5S monitor doesn’t come with built-in programming. Instead, it’s designed to work with the Echelon Fit app, which requires a subscription. If you don’t subscribe, you’re left with Echelon’s Free Ride option, which can be a bit of a bummer. The Echelon Fit app costs $39 per month and is packed with on-demand and live classes, scenic outdoor cycling routes, and a wide range of off-the-bike workouts like yoga, Pilates, boxing, strength training, stretching, and Zumba.

The live classes are led by experienced instructors who keep you motivated and on track with your fitness goals. During these sessions, the screen displays your cadence, resistance level, watts, average watts, distance, speed, calorie burn, and heart rate (if you connect a heart rate monitor).

The metrics are pretty accurate but the watt reading is not as accurate as exercise bikes like Stages that power cranks/pedals. The watt that EX5s provides is an estimation they gather based on your resistance level, rpm and speed. If live classes aren’t your thing, the app has an archive of over 1,000 workout programs you can stream at your convenience.

To be honest, while the EX5S screen and app are good, they don’t quite match the quality and content you get with Peloton bikes and apps. However, there’s a “free ride” option on the Echelon app that tracks your output without needing a subscription. If you opt for the basic subscription at around $12, you can access recorded classes and scenic rides.

Step-by-Step Guide: How to Connect the Echelon EX5S to Zwift App

Connecting Echelon EX5S to Zwift app guide
Step-by-Step Guide: Connecting Your Echelon EX5S to the Zwift App

So, you’ve got your Echelon EX5S and you’re keen on using it with the Zwift app. Straight out of the box, the EX5S only works with the Echelon app, and it lacks the necessary hardware to connect directly to Zwift. But don’t worry – there’s a workaround to get you riding on Zwift in no time.

Here’s the lowdown: you’ll need to use your own tablet (or monitor) and phone, effectively bypassing the built-in console on the Echelon EX5S. The key to making this work is the QZ app, which allows your Echelon bike to send stats to Zwift and even lets Zwift control the bike’s resistance.

Step-by-Step Guide to Connect Your Echelon EX5S to Zwift

What You’ll Need:


  1. Remove the EX5S Display
    • You can either remove the EX5S’s display and replace it with a tablet holder or leave it as is and use a long gooseneck shelf for your tablet. Either way, you need to unplug the bike’s display to activate the bike’s Bluetooth.
  2. Power On the Echelon Bike
    • Plug your bike into an electrical outlet and start pedalling to activate the Bluetooth.
  3. Connect the Bike to the QZ App
    • Open the QZ app on your phone and connect it to the bike. This should happen automatically once the EX5S screen is removed or unplugged.
  4. Open Zwift on Your Tablet and Log In
    • Log into your Zwift account on your tablet. You’ll be taken to the “Paired Devices” screen.
  5. Connect Zwift with QZ
    • On the “Paired Devices” screen in Zwift, connect the “Power Source”, “Cadence”, “Speed”, “Heart Rate”, and “Controllable” from the QZ app. I recommend connecting them all for the best experience.

Troubleshooting Tips:

  • Ensure the “Cycling Cadence Sensor Peloton Compatibility” is off in the QZ app settings.
  • Set the “Watt Gain” value to 1 (not 0) in the QZ app settings.
  • Make sure your Android device’s Bluetooth visibility is turned on.
  • Remove all previously paired Bluetooth devices on both your phone and tablet.
  • Rename your devices to a simple “4-letter word” like “bike” in your phone and tablet settings.
  • If using a PC for Zwift, you might need a TP-Bluetooth Dongle to connect Zwift with QZ.

With this setup, you’ll be Zwifting away on your Echelon EX5S in no time! If you’re also interested in connecting to the Peloton app, stay tuned – there’s a slightly different approach for that, which I’ll explain next.

Step-by-Step Guide: How to Connect the Echelon EX5S to Peloton App

Connecting Echelon EX5S to Peloton app guide
Step-by-Step Guide: Connecting Your Echelon EX5S to the Peloton App

So, you’ve got your Echelon EX5S and you’re keen on using it with the Peloton app. Straight out of the box, the EX5S only works with the Echelon app. But thankfully, it has the hardware to support the Peloton application. So, you can play around and install the Peloton application right on the Echelon EX5S display.

Here’s the lowdown: you’ll need to use your own tablet or phone to install the QZ application. Then the QZ application will receive your metrics from the bike via Bluetooth and transfer them to the Peloton application which in this case we are installing on the bike’s built-in display. The key to making this work is the QZ app, which allows your Echelon bike to send stats to Peloton and even lets Peloton on-demand classes (not live classes) control the bike’s resistance.

Step-by-Step Guide to Connect Your Echelon EX5S to Peloton

What You’ll Need:

By following the instructions below, you’ll have access to an internet browser to install Peloton, Netflix, Disney+, and other Android applications on your Echelon EX5S’s built-in monitor display.


  1. Turn on the Bike and Access the More Menu
    • Power on your bike and go into the “More” menu in the bottom right corner.
    • Tap the bottom right corner (above the bottom grey bar) 5 times. This pops up a screen where you can enter a code. Type in the code: 1085.
    • If you’re running an older version of the Echelon app, this should take you to the Android settings. If you’re on the latest version, this code might not work.
  2. Factory Reset If Necessary
    • If the code doesn’t work, you need to factory reset your Echelon bike. Turn off the bike, unplug the power cord from the back of the monitor, press and hold the plus (+) volume button, and while holding the plus button, plug the DC IN power cable back in. After 5 to 10 seconds, this should start the factory reset.
    • Once the reset is complete, you’ll get a prompt to update your Echelon Fit application. Do not update and close the prompt.
  3. Accessing Android Settings
    • After the reset, go back to the main screen, enter the “More” menu, tap the bottom corner of the screen 5 times, and try the code 1085 again. It should work now as your Echelon Fit application isn’t updated.
  4. Using a Keyboard
    • Navigating certain settings screens can be tricky. Plug a keyboard into one of the USB slots on the back of the screen. Pressing the Windows button and backspace together acts as a back button.
  5. Downloading and Installing Nova Launcher and Aurora Store
    • Go to About Tablet > Android Version. Click on “Android Security Patch Level” to launch a browser window.
    • Search for NOVA on apkpure and download its apk. Also, search and download the “Aurora Store APK” which acts as your app store.
    • Close out of the browser, go to Storage > Downloaded Files, and click the Nova file to install the APK. Do the same to install the Aurora Store.
  6. Setting Up Nova Launcher
    • Once installed, go to App Notifications > Default Apps > Home App and choose NOVA. This will launch your new HOME screen.
    • From here, use the Aurora Store to download more apps.
  7. Installing a Back Button App
    • One of the first apps to download from Aurora Store is a “back button” app. This places a button on the screen for easy navigation so you won’t need to use a keyboard.
  8. Installing Peloton and Other Apps
    • You can now install Peloton, Netflix, Hulu, and some other apps on the Echelon EX5S built-in display. However, Google-owned apps and others like HBO Max and Zwift require the Google Play Store to launch.
    • You can access the websites of apps like HBO Max and Zwift using the internet browser on your bike’s tablet.

By following these steps, you’ll be able to enjoy Peloton classes on your Echelon EX5S, turning your workouts into an even more engaging and motivating experience!

Using the Echelon EX5S Across All Apps: My Tips

Tips for using Echelon EX5S across all apps
Maximize Your Echelon EX5S: Tips for Using the Bike Across All Apps

If you’re like me and enjoy switching between Zwift and Peloton—or if, say, your partner prefers Peloton while you prefer Zwift — here’s my recommendation.

What You’ll Need:

Steps to Connect and Use Multiple Apps:

  1. Install the Peloton App on the Built-In Display
    • Follow the instructions above to install the Peloton app on the bike’s built-in display.
  2. Set Up QZ Application
    • Install the QZ application on your phone.
  3. Install Zwift on Your Tablet
    • Install the Zwift application on your personal tablet.
  4. Attach a Tablet Holder
    • Attach a Lamicall Gooseneck tablet holder to the bike to securely hold your tablet above the bike’s monitor.
  5. Connect the Bike to QZ on Your Phone
    • Open the QZ application on your phone and connect it to the bike via Bluetooth.
  6. Connecting to Zwift
    • For Zwift: Connect the QZ app from your phone to Zwift on your tablet.
  7. Connecting to Peloton
    • For Peloton: Connect the QZ app from your phone to the Peloton app on the bike’s built-in display.

By following these steps, you can easily switch between Zwift and Peloton, making the most of your Echelon EX5S and ensuring everyone gets their preferred workout experience!

How to Install Netflix on the Echelon EX5S Display: My Experience

Installing Netflix on Echelon EX5S display
How to Install Netflix on the Echelon EX5S Display: A Personal Guide

Want to enjoy Netflix on your Echelon EX5S’s built-in display? You can follow the steps for installing the Peloton app or use the instructions below. Here’s how to get Netflix up and running on the Echelon EX5S’s built-in display monitor.

Steps to Install Netflix:

  1. Access the Admin Mode
    • Tap the lower right corner of the screen five times.
    • Enter 1085 as the password.
  2. Unlock Staros
    • Use either 0000 or 1085 as the password.
    • Enter “admin” as the username.
  3. Plug in a Keyboard
    • Connect a keyboard to the USB port on the bike.
    • Press Win+B to open the browser.
  4. Download Netflix APK
    • Open Google and search for the Netflix APK.
    • Download and install the Netflix APK.
  5. Modify Staros Settings
    • Go back to the Staros app.
    • Change the Staros mode to multiple apps mode.
    • Adjust the settings by adding Netflix to the list, in addition to EchelonFit.
  6. Launch Netflix
    • Click “Launch Now” in the Staros app.
    • You’ll now see a screen where you can select which app you want to run. Choose Netflix.
  7. Extra Tip
    Press Win+N to access the dropdown menu and system settings.

By following these steps, you can easily install and enjoy Netflix directly on your Echelon EX5S, enhancing your workout experience with your favourite shows and movies.

My Experience with EX5S Resistance and Transmission

Echelon EX5S resistance and transmission review
My Experience with the Echelon EX5S Resistance and Transmission

One of the standout features of the Echelon EX5S spin bike is its magnetic resistance system. Magnetic resistance is highly regarded, and the EX5S offers 32 levels of it via a convenient knob. This setup allows you to fine-tune your resistance for each ride, making micro-adjustments to hit just the right intensity level.

What’s great about the Echelon EX5S’s resistance system is the flexibility. You can manually adjust the resistance using the knob or let applications like Zwift and Peloton take over. For instance, when you’re riding uphill on Zwift or following a Peloton instructor’s lead, the resistance can automatically adjust to match the terrain or workout intensity.

While the EX5S has the electronic hardware for automatic resistance adjustments, it lacks the built-in software. That’s where the QZ application comes in handy. Connect the bike to the QZ app, and you can enable automatic resistance changes, making your ride even more seamless.

The bike doesn’t have built-in resistance controls on the handlebars, but you can buy Echelon’s “Bluetooth Resistance Controller” accessory. This handy add-on allows you to change resistance without taking your hands off the handlebars, simply by pressing a button on the controller.

The Echelon EX5S also boasts a Poly-V belt-driven transmission, which is a step up from traditional chain belts. While not quite as advanced as toothed belts, Poly-V belts are quieter, don’t require grease, and tend to last longer. This means the EX5S is low-maintenance and efficient, giving you a smooth and silent ride every time.

Pedals, Q-Factor, and Flywheel: My Personal Experience

Echelon EX5S pedals, Q-Factor, and flywheel review
Pedals, Q-Factor, and Flywheel: My Personal Experience with the Echelon EX5S

So, let me tell you about my first week with the Echelon EX5S. Just a few days in, the left pedal fell off, damaging both the crank arm and the pedal. Not ideal, right? I was a bit frustrated, but after a quick search online, I found out I wasn’t alone — seems like a common issue. I contacted Echelon’s warranty support, and they were fantastic. They sent out a new pedal and crank straight away. I was relieved to learn that the pedal thread is a standard 9/16, so replacements are widely available and reasonably priced if I need them in the future.

Now, the dual-sided pedals on the EX5S are SPD-compatible, which I found quite convenient. I usually switch between regular gym shoes and SPD cycling shoes, depending on my workout mood. This dual-side design is super handy because it lets me choose my pedaling comfort and foothold with ease. However, I do worry about the durability after my initial experience with the pedal falling off.

Let’s talk about the Q-factor. The EX5S has a 202mm Q-factor, which I found quite wide. Coming from a road biking background, where the Q-factor is typically less than 150mm, I noticed the difference immediately. The wide stance separates the pedals and crank arms more than I’m used to, which can be a bit uncomfortable during longer sessions. It’s something to keep in mind, especially if you’re an experienced cyclist accustomed to narrower setups.

The EX5S features a 28lbs rear-mounted flywheel, and I have to say, it balances the bike nicely. This setup relieves weight from my back and ensures stability during intense workouts. The flywheel is heavy enough to provide a smooth, bi-directional pedaling motion with plenty of resistance for a challenging session. Coupled with the belt drive train, the ride is fluid and stable, and I appreciate that it’s low-maintenance. However, a word of caution—the flywheel is unguarded, which makes it unsafe for kids or even adults to be around when it’s in use. I always make sure my workout space is clear to avoid any accidents.

I initially thought the Echelon EX5S had a freewheel system, just like my road bike, so I could coast when I needed a quick break. Turns out, it doesn’t work that way. The flywheel, transmission, and cranks are all fixed together, so you can only stop pedalling when the flywheel stops spinning.

I found this to be a bit of a double-edged sword. On the plus side, it means I burn more calories because I’m constantly pedaling, but on the downside, I can’t sneak in a short recovery unless I bring the whole bike to a full stop. This setup definitely takes some getting used to, especially if you’re accustomed to the coasting option on a road bike.

Echelon EX5S Adjustment and Comfort: Customizing Your Ride

Echelon EX5S adjustment and comfort settings
Echelon EX5S Adjustment and Comfort: Customizing Your Ride for Maximum Comfort

I’ve got to say, I’m genuinely impressed with the level of adjustment the Echelon EX5s offers. My wife and I are different heights, so we needed an exercise bike that could be adjusted without any hassle. From handlebars to seat, pedals, and display monitor, everything can be moved forward, backward, up, and down. We both fall within the recommended user height range of 4’9″ to 6’5″, and we’ve managed to achieve the perfect bike setup for each of us.

The EX5s handlebars are a standout feature for me. They’re sweat-proof dipped and have multiple grip positions with an aero loop in the middle. I love that there’s no slippery foam cover on the grips, so no matter how much I sweat, the handlebars remain grippy and comfortable. The aero handles are designed to adapt to grip comfort and convenience at any given time, and the fact that they’re four-way adjustable is the cherry on top! You can adjust the handles in any direction for a custom grip.

Plus, they’re attached to the HD screen, so they lift simultaneously with the screen. This means I can adjust the handlebars to get my preferred screen position without any fuss. Although it would have been great the vertical adjustment was assisted with suspension like Nordictrack S27i I tried some time ago.

Another feature I appreciate is the upholstered and comfortable spin bike saddle. The seat design reminds me of a race bike seat and adjusts in four directions (vertically and horizontally), accommodating a wide range of user heights and leg lengths. I’d give its comfort and adjustability a solid 4.5 out of 5. One thing to note is that I always use padded cycling shorts, which adds an extra layer of comfort.

Shipping and Assembly of the Echelon EX5S: What to Expect

Shipping and assembly of Echelon EX5S bike
Shipping and Assembly of the Echelon EX5S: My Experience and What to Expect

For under £1000, I think it’s a steal. I’ve ordered from Echelon before for review purposes and had no issues. The bike arrived with minimal box damage. After putting it all together — which was quite easy — I noticed the back of the screen had a small scratch. It’s not huge, but enough for me to notice when I was installing. Luckily, the box the screen came in wasn’t damaged and the glass wasn’t scratched, so it must have happened during manufacturing or boxing.

The box is pretty heavy at 124 lbs, so you might need some help moving it around. I personally took parts from the box and moved them upstarts one by one before assembling. Once assembled, the bike is relatively easy to move on its two front roller-wheels.

You can pay for assembly, but I didn’t find it necessary. All the tools were included, and the flywheel, transmission, and cranks were already attached at the factory. I just had to attach the base, seat, handlebars, monitor, and pedals. It took me less than an hour to get everything set up by myself. It’s quicker with two people, but one person can handle it.

The delivery was smooth and professional. The crew carried the box in and were very courteous. The instructions were straightforward — just read the booklet first and line up all the parts according to the steps.

Once assembled, the bike looked great in its red and black colours and felt very sturdy and everything fit properly. Just pay attention to the pedal threads as the left side (L) tightens counterclockwise. Make sure to tighten them well so they don’t come loose and ruin your crank arm and your shin. The pedals aren’t sturdy already, so you don’t want to give them another reason to break.

Once fully assembled, I strongly suggest adjusting the levelers under the stabilizers to make sure all four points touch the floor to prevent wobbling. I also added a floor mat which made a big difference — it stops the bike from sliding and making noise. Plus, it’s easier to clean and keeps my floor unscratched when I sweat.

Note: When I first set up my EX5S, I discovered that there’s a screw you need to undo from the front wheel to start pedaling — something not mentioned in the instruction manual. It was a small hiccup, but once I figured it out, I was good to go.

Warranty and Accessories Included: My Experience

Echelon EX5S warranty and included accessories
Warranty and Accessories Included with the Echelon EX5S: My Personal Experience

The Echelon EX-5S spin bike comes with a one-year warranty on the frame and all parts. While this might seem a bit limited, especially for a high-end bike, you do have the option to purchase an extended warranty. I din’t get the extended warranty because I am soon getting rid of this one to make room for the next bike to review. You can opt for the three-year extended warranty for peace of mind, costing you $199. It seems like a worthwhile investment considering how much you use the bike.

If you run into any issues with your EX5S while it’s under warranty, you’re supposed to visit Echelon’s warranty page to file a claim. However, I found out the hard way that this web address is no longer valid. Instead, I was advised to keep my receipt of purchase handy for any warranty claims.

If your bike is outside the one-year warranty, you’ll need to pay for any replacement parts and shipping costs. This can be a bit of a hassle, but at least the parts are available.

As for accessories, my bike didn’t come with any dumbbells, which was a bit of a letdown since there’s a rear-equipped dumbbell rack. Fortunately, I had my own 2-lb dumbbells that fit perfectly. I also added a shoe hanger below the dumbbell rack for my cycling shoes. It’s a neat little addition that keeps them out of the way and allows them to dry properly after a sweaty session.

The EX5S lacks a tablet or phone rack, which I initially found frustrating. However, the two bottle holders beneath the handlebars can somewhat accommodate a mobile device. Still, I wanted a better solution, so I bought a Lamicall Gooseneck tablet holder for around £20 and the Crostice phone holder for 10BP. I attach the Gooseneck to the monitor holder, and it extends above the bike’s screen, providing a perfect viewing angle for my tablet. This setup has worked brilliantly for me. I installed the Crostice tray on the handlebars and it’s great for my phone, keys and EarPods.

Echelon EX5S Indoor Cycling Bike Pros: What I Love

  • Free Ride Option: One of the first things I discovered is that the Echelon app offers a free ride option. This is a lifesaver if you’re like me and don’t want to commit to a monthly membership right away.
  • Large 21.5” HD Touchscreen: The bike is equipped with a large 21.5” HD touchscreen. I was genuinely impressed with its visibility and readability, making it easy to follow along with workouts or even watch Netflix while riding.
  • Echelon Fit App Sync: The monitor syncs seamlessly with the Echelon Fit app. I love the broad range of on-demand and live workout options it provides, keeping my workouts varied and exciting.
  • 32 Levels of Resistance: The 32 levels of micro-adjustable resistance are fantastic. Whether I’m in the mood for a light ride or an intense workout, the bike meets all my intensity requirements.
  • Convenient Resistance Control: The resistance control is located directly beneath the handlebars, making it super easy to adjust mid-ride without losing my rhythm.
  • Quiet Belt-Driven Transmission: The belt-driven transmission is another highlight. It’s so quiet and requires minimal maintenance, which is perfect for home use.
  • Dual-Sided Pedals: I appreciate the dual-sided pedals that accommodate both SPD cleats and regular athletic shoes. It gives me the flexibility to switch between different types of rides effortlessly.
  • Adjustable Seat and Handlebars: The four-way adjustable seat and handlebars ensure a custom fit. Both my wife and I can easily adjust them to our preferences, maximizing comfort and grip.

Echelon EX5S Indoor Cycling Bike Cons: What Could Be Improved

  • Monitor Sync Limitations: The monitor doesn’t come with built-in workout programming and initially only syncs with the Echelon Fit app. It would have been nice to have more versatility out of the box without the need to jailbreak the monitor.
  • Limited Warranty: The one-year warranty felt a bit underwhelming. It doesn’t instill much confidence in the longevity of the bike, though I opted for the extended warranty for added peace of mind.
  • Pedal Quality: I had to replace the pedals shortly after getting the bike. The original ones weren’t great, so this is something to keep in mind.
  • Missing Accessories: The bike doesn’t come with a tablet or phone holder, nor does it include dumbbells. I had to buy a separate tablet holder and use my own dumbbells, which was a bit inconvenient but not a deal-breaker.

Conclusion: My Final Thoughts on the Echelon EX5S

The Echelon EX5s indoor cycling bike has truly redefined my indoor cycling experience with its practical, high-tech features. It offers a near-Peloton experience but at a more affordable price point, making it a smart investment for anyone serious about their fitness. I appreciate its many customizable options, especially with the resistance, seat, and handlebar settings. These adjustments make it easy for both my wife and me, despite our different heights, to find the perfect fit. Although the pedals are lower quality than I prefer, the bike’s other strengths more than make up for this. The Echelon Fit app has kept my workouts engaging and effective, even though I still favour the Peloton content. Despite a few minor shortcomings, the Echelon EX5s stands out as a high-quality indoor cycling bike that delivers on its promises. That said, if you can afford a Peloton and enjoy their content, I strongly recommend going for a Peloton bike—they truly are the iPhones of the spin bike industry.

Sayed Hamed Hosseiny Author at

About The Author: Sayed Hamed Hosseiny

Hi, I'm Sayed Hamed Hosseiny, a seasoned semi-professional indoor cyclist with nearly two decades of experience in fitness equipment. Though retired from competitive cycling and rowing, I'm passionate about sharing my coaching expertise. Join me as I explore the world of indoor bikes and rowing machines in the UK, offering valuable insights to maximize your fitness journey.

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